I've had many roles so far: teacher, tester, customer support representative, web designer, and software developer. I've been involved in UX Design in all of them before I even knew what UX Design was.
I'm extremely organised, have a 'get done' attitude, love problem solving and learn fast.
A lot of developers are perfectly happy to code without being involved in the design or content discussion. This is not me ;-)
Customer Support for video games
I worked on Information Architecture and content while building a knowledge base for my colleagues. Gathered needs and existing information, structured it so it could be maintained efficiently, and eventually empowered both the users to resolve their issues and my colleagues to maintain our knowledge base.
More about this
I've taught children and adults in French classes in Scotland and in Paris.
By creating my own teaching materials based on my users, ages, abilities and culture, I had to discover their specific needs, test and improve my material so they could learn effectively.
I've been part of various local groups (community council, allotments, parents council, reading club) and created WordPress websites for them to communicate to wider audiences.
UX Conferences and other events I'm going to
I was at Accessibility Scotland in November 2018 and wrote about it.
In 2019, I went to:
- the CivTech Demo Day 3.0
- Service Design in Government, and wrote about it
- UX Scotland, you can see my notes on Medium
Articles I've written on Medium
- How to train in UX even if you can’t get funding from your employer
- Learning about Accessibility
- What I took back from the Service Design in Government Conference
- When I’m older, I want to be a Service Designer — says no one ever
- My first UX Scotland conference
- Resources about Artificial Intelligence
- What I’ve learnt from GDS - and what you could take from it too
Tools I use as a Designer
Tools I use to test Accessibility
Tools I use as Developer
Tools and frameworks used to organise my work