I've had many roles so far: teacher, tester, customer support representative, web designer, and software developer. I was doing UX Design in all of them before I even knew what UX Design was.
I'm extremely organised, have a 'get done' attitude, love problem solving and learn fast.
A lot of developers are perfectly happy to code without being involved in the design or content discussion. This is not me.
Customer Support for video games
I worked on Information Architecture and content while building a knowledge base for my colleagues. Gathered needs and existing information, structured it so it could be maintained efficiently, and eventually empowered both the users to resolve their issues and my colleagues to maintain our knowledge base.
More about working in video games support.
I've taught children and adults in French classes in Scotland and in Paris.
By creating my own teaching materials based on my users, ages, abilities and culture, I had to discover their specific needs, test and improve my material so they could learn effectively.
I've been part of various local groups (community council, allotments, parents council, reading club) and created WordPress websites for them to communicate to wider audiences.
Conferences and other events I'm going to
In 2019, I went to:
- the CivTech Demo Day 3.0
- Service Design in Government Conference
- UX Scotland Conference
- Design 21st century government - FutureGov event
- Accessibility Scotland Conference
- BIMA Digital day to talk about digital professions to academy pupils
- World Usability Day event organised by User Vision
Articles I write on Medium
Training - professional developement
- How to train in UX even if you can’t get funding from your employer
- When I’m older, I want to be a Service Designer — says no one ever
- What I’ve learnt from GDS (Government Digital Service)
- Tube Map — Make your own
Conference write up
- Learning about Accessibility
- What I took back from the Service Design in Government Conference
- My first UX Scotland conference
- Designing 21st century government
- Accessibility Scotland Conference — 2019 edition
Ressources - raising awareness
- Resources about Artificial Intelligence
- Is this the right thing to do?
- Should you have to come out as disabled when you have an invisible disability?
- Inclusion, Accessibility, Assisted digital needs — what’s the difference?
- Working with data
- Making your social media posts accessible
Tools I use as a Designer
Tools I use to test Accessibility
Tools I use as Developer
Tools and frameworks used to organise my work