my professional journey as a tube map with different lines for design, coding, teaching, video games and accessibility, to illustrate my different roles, side projects and public speaking

About

I've had many roles: teacher, tester, customer support representative, web designer, software developer and now service designer.

Blog

You can read posts on my blog. I write about:

Public speaking

I speak about Service Design, Accessibility and Inclusion. Get in touch if you would like me to speak in your community of practice, event or organisation.

Inclusion: going beyond accessibility and digital capability

Avoiding misconceptions on your accessibility learning journey

Digital inclusion in the workplace

Talk for the Fife Council November 2022

Accessibility: what you need to know as a designer

Talk for UX Glasgow September 2021

Reimagining pathways into design

Workshop at the UCD Gathering November 2021

Invisible disabilities

Lightning talk at the Accessibility Scotland conference September 2019

Practitioner stories

This is a research project exploring the service design practice in the public and third sector in Scotland. This is a personal project with 3 other service designers: Angela F. Orviz, Serena Nüsing and Vinishree Verma.

We started in June 2020 and finished in December 2021, learning from other practitioners, exploring, experimenting and sharing with the community.

We have documented this project on a website I'm managing.

Accessiblity

I volunteered for Accessibility Scotland and take every opportunity I get to talk about accessibility and raise awareness.

I have created training materials to deliver workshops for Code Your Future - a coding school for refugees and disadvantaged people where I volunteered from May 2020 to May 2022.

Improving Digital Skills

I've created a website for East Renfrewshire Council (Volunteer work) to support classes where people will improve their digital skills by training on forms which look like real live forms but are simplified and recreated using the GOV.UK prototype.

Read this blog post about the ''Digital Skills Tool'' project..

You can access the website, you will be asked for a password, it's erc-tool

Watch the video which explains how to use it: