Prototype screens for East Renfrewshire form.

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East Renfrewshire Council - Applying for Council housing

Using my GOV.UK experience I have introduced the GOV.UK prototype kit and coded high fidelity prototypes of forms for user testing. This was a completely new way of working for all.

My Role

Working with the content designer, a digital customer officer, the Housing department, a developer, support workers and interpreters.

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Challenges

Design

I've adapted the prototype kit to reflect the Council brand and own style.

Adapting the colours for the links:

colours codes and preview of various link status. Screenshot. Opens in a new tab

The prototype uses the same components and most patterns of the GOV.UK Design system

But I took into account some IT constraints to avoid prototyping patterns our CMS could not reproduce.

Examples of GOV.UK conditional radio buttons with input fields reveal, and GOV.UK error messages:

an example of radio buttons with conditional nested input field for a form. screenshot. Opens in a new tab an example of error message for a checkbox. screenshot. Opens in a new tab

This is responsive.

Amending your details - on desktop/mobile view:

one page of the amendment form - desktop view. screenshot. Opens in a new tab one page of the amendment form- mobile view. screenshot. Opens in a new tab

I created flow diagrams to highlight the logic rules in the journey as the form had over 50 potential different screens.

a logic flow diagram. Opens in a new tab the logic flow when you live alone or not. Opens in a new tab

Outcome

Video of the start of the form

Click/tap on the video to see it bigger in a new tab (no sound)

filling the start of the form. Video. No sound. Opens in a new tab

Video of the Equality and Diversity questionnaire

Click/tap on the video to see it bigger in a new tab (no sound)

filling the Equality and Diversity questionnaire. Video. No sound. Opens in a new tab

This was ongoing and not live yet when I left in February 2019.